Shipping policy

Order cutoff time: 22:00 (GMT+00:00) Greenwich Mean Time (London)
Order processing time: 1-2 business day (Mon–Fri)
Delivery time: 8–10 business days (Mon–Fri)
Total shipping time from order to delivery: 9–12 business days (Mon–Fri)

Below you will find an overview of our shipping costs by country, estimated delivery times, information about the couriers we use, and how to track your order.

Processing Time:

Orders are processed and prepared for shipment within 1-2 business day (Mon–Fri).

Delivery Time:

Our delivery time is 8–10 business days (Mon–Fri). Please note that this is an estimate and may vary depending on the destination and any customs delays. The total time from order to delivery, including processing, is 9–12 business days (Mon–Fri).

Shipping Options:

We offer standard free delivery within the United Kingdom. There are no additional shipping options.

Tracking:

Once an order has been dispatched, you will receive an email with a link to the tracking information for your order. This allows you to easily track your shipment and see when to expect it.

Returns

If you are not satisfied with your order, please contact us within 100 days of receiving your items at support@ashburyhomeliving.uk for further instructions on how to return your order. Please note that the cost of return shipping is the responsibility of the customer.

Tips:

We are not responsible for any delays or damage that may occur during transport. We recommend checking your order within 24 hours of receipt and contacting us immediately if any issues arise.

Contact:

If you have any questions regarding our shipping or return policy, please contact us at support@ashburyhomeliving.uk. We will do our best to respond to your inquiry as quickly as possible.